1 Library Technology

Learning Objectives

• Familiarize yourself with current library technology, its uses, and impacts.
• Familiarize yourself with relevant technology trends that may impact librarianship in the future.

Current Library Technologies

Libraries have long served as a community hub for technology, but recent developments in technology applications have made this role more vital than ever. With almost every aspect of life having an online counterpart—books, job applications, education, and banking—the need for people to access technology has become essential.

According to the Public Library Association’s (PLA) Public Library Technology Survey Summary Report, most library technologies fall into one of three categories: on-site, off-site, and online (Public Library Association, 2024).

On-site technologies that appear in most (>50%) public libraries include copy machines, scanners, color printers, fax machines, wireless or mobile printing, laptops, early learning devices, and smart objects for STEAM.

Off-site technologies, though less common, often include items available for checkout such as internet hotspots, laptops, and recreational technology.

Online resources widely available through libraries include e-books and audiobooks, streaming media, job and employment resources, health and genealogy tools, and language learning platforms.

Uses and Impacts

By offering access to these technologies, libraries empower individuals who might otherwise lack the means to engage in essential digital activities, such as applying for jobs, creating resumes, completing schoolwork, researching health information, or connecting with others online. This access reduces financial barriers, allowing patrons to allocate limited funds elsewhere while still participating fully in modern life.

Libraries also provide a safe environment for patrons to explore and learn about new technologies. By providing workshops on topics such as digital literacy, online safety, and device use, libraries ensure that patrons have the skills and access to use technology effectively, thus acting as both a provider and an educator in promoting digital equity across communities.

Looking Ahead: Technology Trends

As technology continues to evolve, libraries must anticipate and adapt to emerging trends. The American Library Association highlights several developments likely to influence librarianship in the coming years, including artificial intelligence (AI), connected toys, drones, haptic technology, and virtual reality (American Library Association, n.d.). These innovations present opportunities to enhance services and engagement but also raise new questions about ethics, accessibility, and information reliability.

AI, in particular, has become increasingly popular in the last few years, in an abundance of forms and with few regulations. There is a good chance that libraries will encounter it at some point if they have not already, whether that is through patrons using AI tools, AI-generated content within databases, or new automated systems for cataloging and research support. As AI becomes more integrated into everyday life, libraries will need to evaluate its implications and develop thoughtful policies around its use to maintain trust, accuracy, and inclusivity.

Conclusion

Libraries have always adapted to meet the evolving needs of their communities. Today, their technological resources ensure that everyone has the opportunity to participate in the digital world. As technology continues to advance, libraries will remain essential in providing equitable access, fostering digital literacy, and guiding communities through the ever-changing landscape of information and innovation.