Live Human Captioning provides real-time captioning of live speech and is another essential component of communication at your event or programming. 

Live Human Captioning (CC)

Ask Yourself

• How are you providing access to verbal communication for those who may be D/deaf or Hard of Hearing , or who might process better by being able to read material?

Recommended Practices

All university web resources are required to follow the IT accessibility policy. Visit Information Technology Services’ IT accessibility page to learn more about captioning and other topics related to IT accessibility.

There are typically three types of Live Human Captioning:

1. CART (Communication Access Realtime Translation) (verbatim)
2. C-Print® (meaning-for-meaning)
3. TypeWell (meaning-for-meaning)

Typically in higher education one will request CART because it is verbatim captioning. Do expect that the captions will have a small lag (3-5 seconds) behind the speaker.

Scheduling a Captionist

For events the individual department/unit/organization is responsible for procuring the captionist; reach out to our University vendors and provide:

• Onsite contact name and contact information 
• Date, start and end time of the event 
• Location: either Zoom event link or room and address of the location on campus
• Invoice information such as an P-card number or PO number
• Any information regarding the event that might help the captionist/interpreter prepare including names, technical terminology, and slides of presentations if available. These materials can be provided closer to the event start date.

The University has two vendors who can provide live human captioning content for Zoom, Webinars, Live streaming events, and for events and classes big or small.

1. 2020 Captioning, Chris Hopkins, 2020office@2020captioning.com
2. Verbit, Daniel Cruz, daniel.cruz@verbit.ai

Resources

• The Office of Strategic Communications’ full statement on closed captioning 
• IT Accessibility guidelines on captioning visit
• IT Accessibility guidelines on campus capturing priorities
• ADA Effective Communication information 

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