Office of the Ombudsperson
The Office of the Ombudsperson is available to help any student on campus with any situation. The most important thing to know about the office is that it is confidential, which makes the Ombudsperson a safe place to talk about any issue, no matter how sensitive. The exceptions to confidentiality are if there is a threat of harm to self or others or if required by law (i.e., a crime being committed on campus).
Services Offered
Some concerns students come to the Ombudsperson to discuss include:
- Grade disputes
- Issues with faculty or TAs
- Policy violations
- Housing problems
- Financial aid issues
- Campus employment concerns
The office is impartial (tries to help everyone involved without taking sides), informal (tries to help at the early stages of a problem), and independent (does not represent the university nor the individual).
Usually, students contact the Ombudsperson with problems they have tried but failed to handle on their own, but sometimes students come to the office first, with a particularly challenging or sensitive issue. The office can help students understand policies and procedures, develop options to resolve the problem, and come up with a plan of action.
Contact Information
Please call 319-335-3608 or email ombudsperson@uiowa.edu to schedule a time to talk with an ombudsperson.
- Phone: 319- 335-3608
- Email: ombudsperson@uiowa.edu
- Web: https://ombudsperson.org.uiowa.edu/
- Located at: Third floor Jefferson building